Customer reviews at Gerald Auto Sales in Joliet, IL

Gerald Auto Sales Great place sales people are great . I’ve bought cars here several times in the past and each time a great experience still have the cars , My daughter got her license and getting ready for college and needed a car we found the perfect car for her she is very Happy … Thank you guys for helping us

"Excellent service and attention. I felt very well looked after from the very first moment. The staff was friendly, professional, and answered all my questions. Without a doubt, a trustworthy and 100% recommendable business. Thank you for your dedication!"

Mark kwiatkowski sold me a ram, dude got the car ready for me and made us laugh the whole time, didnt make us feel rushed and was humble and personable, thank u bro

Im going to get straight to the point: -salesmen are patient, not pushy. also helpful and give deeper understanding of car -customer service is great -cars are in good condition -selection of cars is somewhat narrow but is always changing Out of the many dealerships that I have visited, I will proudly say that Gerald has set the standard for what customer service should look like. We all know that customer service involves respect, greeting, and many other bare minimum qualities. But here are my "weird" yet eye catching compliments that I have for this place Bought a Honda Civic 2015 and had a REPUTABLE mechanic check it out and luckily nothing was wrong! What makes this a green flag for me: many independent sellers (whether it be a business, or even just a person) are hard to trust. I've had an experience where I had a car looked at before buying and got told by my mechanic that it was messed around with to make it seem like nothing was wrong. I promise you Gerald Auto Sales is nothing like that. This place wouldn't even dare to put a car out on the lot knowing that it isn't in good condition. I'd also like to add that the salesmen aren't your typical annoying sellers that only care about buying the first thing you see. Like I said, theyre very patient- for I had been looking at their lot for 2 months and came in 6 times sifting through cars to find the right fit Shout out to Ray and Mark for being helpful for the 6 times or more that I had visited to look at cars!

Worked with Mark and when I say that it was a pure joy!!! I was honest about my financial situation and they worked to make sure that I found a vehicle in my price point and that I love. Everyone on the team was so nice and helpful.

I highly recommend coming to get a car from this place ! Thanks to RAY for helping me and my fiancé tyler out with getting a 2015 Nissan Versa🩷. We talked over the phone about financing a vehicle with a down payment of $2,500 . We’ve been to at least 5 dealerships that turned us away but this place was patient, updated us on the application, got an approval and came the next day and left with a car like promised ! a place that doesn’t waste your time , a place that listen and understand people problems and willing to make it work ! and we only been here for an hour ! thank you RAY so much for helping us ! the environment, the customer service was top tier i will definitely be back in the future to purchase another car

Excellent service very friendly, very fast and all around great experience! I walked in with heavy doubt due to my situation and left in shock and happiness on the magic mark was able to get done thank you so much highly HIGHLY recommend

I got 2 cars from them , they made it EASY and fast . They take care of their customers and they show they care . I would recommend them to others . Thanks Geralds Auto .

Mark and his team were very helpful. He also made the the process speedy and effortless. Love my new car!

Ray Morales and the Gerald Auto Sales team really came through for me in my desperate time of need. Having been to 2 dealerships and leaving in great disappointment I googled and found Gerald Auto Sales in Joliet. Afraid to have my credit ran again which would continue to lower my score, I listen to Ray's promise that he would fit me into a reliable vehicle that I would like with a reasonable down payment. Although I was skeptical and afraid I listened to him. He and his staff fit me into a 2023 Kia Soul that for me was love at first sight. He and his team worked with me and made it possible to drive off the lot fully covered with insurance and an affordable car note they treated me with respect and gave me total honesty.. Won't God do it! I drove off their lot blessed knowing God sent me to them and that could trust this dealership Thank You Ray for this wonderful experience full of encouragement and laughter.