Customer reviews at Gerald Auto Sales in Joliet, IL

Had a great experience as always, which is why this was my husband and I third time back. Mark was great, understanding of our situation as well as able to get us everything we were looking for.

Mark was a very helpful employee! He got us in and out in a jiffy ! IRS WHAT YOU WANT. Thanks Mark !

The experience was great and they really worked with me to get a good price! And they had chili that day which made it even better!

I have to give an appreciation to Gerald Auto! They are truly great people & honest. I got my truck serviced yesterday and they truly got the job done. What I appreciated most is that they called me to be sure I wanted certain things done because I still had life in some of the parts. And....the honesty part I appreciate is one of the things that was replaced months ago went bad, they still honored the warranty on it. That is trustworthy business. I have bought 2 cars from Gerald, still own both of them because of the good service. We appreciate you all at Gerald for keeping us safe on the road and your honesty. We don't take that lightly! God bless you and your company! You have truly blessed us.

Mark Kwi is your guy! I put a request in and he got to me within 20 minutes of the day starting and helped walk me through the entire process with ease. Talked to me about the online process that I could do and it helped so much when I physically got into the shop. I got to test drive the car/s I wanted to try and in less than an hour I was in and out with a great new vehicle. Mark made this experience so much faster and better than I ever imagined possible.

Mark and staff are super friendly and professional. They helped us find the right car with ease and put us on the road. I recommend them 100%. Thanks again!! You guys rock! 5 stars.

Ray Morales was wonderful to deal with, super friendly without being pushy. Everyone worked with me to help me get a much needed vehicle that fit my budget, and with a warranty to boot! Highly recommend this dealership, truly community oriented and professional!

Raul and Ray were amazing at Gerald Auto. They were helpful, sincere and very informative. I recommend them for anyone who’ll give them the chance to get their dream car.

Had A Very Good Experience. Salesman Raul Helped Me Pull Off In Something Very Reasonable Great Customer Service

I recently purchased a 2019 Ford Escape to replace a vehicle that had been totaled. CarGurus led me to Gerald Auto Sales. I really appreciated that the CarFax information was provided on their website at no charge so that I could confirm that the vehicle appeared to meet my criteria. Ray had the vehicle all ready when I showed up for my test drive and it was exactly as advertised. We were able to quickly come to terms. It was a very smooth process and everyone was friendly. I highly recommend checking out Gerald Auto Sales if you find yourself in need of a reliable vehicle!