Customer reviews at Gerald Auto Sales in Joliet, IL

I recently purchased a 2019 Ford Escape to replace a vehicle that had been totaled. CarGurus led me to Gerald Auto Sales. I really appreciated that the CarFax information was provided on their website at no charge so that I could confirm that the vehicle appeared to meet my criteria. Ray had the vehicle all ready when I showed up for my test drive and it was exactly as advertised. We were able to quickly come to terms. It was a very smooth process and everyone was friendly. I highly recommend checking out Gerald Auto Sales if you find yourself in need of a reliable vehicle!

Raymond was very helpful especially with my situation. Definitely glad I chose Gerald’s Auto Sales for my new car. If you’re in the market looking please check them out. Thank you so much Raymond.

I had a great experience at Gerald Auto. Ray was my sales rep, and he was fantastic throughout the entire process. Unlike most car dealerships, there was absolutely no pressure to buy. They actually encouraged me to shop around to make sure I found a car I truly loved and could afford. I’ll definitely be back for any future car needs and highly recommend this business!

Ray was extremely awesome and patient made sure he went through all the paperwork, made sure I found the right car and told me everything about the car, talked through all the numbers made sure it’s what I was looking for and by the end of the day I walked out with a brand new car highly recommend stopping by all salesman are very kind and willing to work with you.

I had an absolutely wonderful experience at Gerald Auto. From the moment I arrived, everyone treated me like family. The staff was friendly, honest, and genuinely cared about helping me find the right car. The whole process was smooth, stress-free, and actually enjoyable. I truly felt valued as a customer, and I appreciate the extra time and attention they gave me. If you’re looking for a great car and want to work with people who really look out for you, this is the place to go. Highly recommend! Rita McMullen

Had to buy a car in a pinch and these guys were great! Mark was very helpful and I was surprised on how quickly everything went. It my be a used car lot but none of the old used car salesman clichés apply to these guys! Straight up great experience and a good deal. Thanks guys!

Love this place nice friendly as hell will try there best to take care of anything I have had nothing but good luck with them and there man that changes oil 100 stars from me gets me in out makes it the easy for me so big shoutout to him thank you oil man !!!!thanks mark for keeping on calling me to buy car was one of the best decision I made !!!

Good people to deal with, car price was fair market value, low milage car ( 45 K miles ). 3 weeks after purchase we were on vacation in Southern New Mexico when the transmission completely failed. Thankfully they include a 30 day power train warranty with the purchase. A quick call to our salesman Mark and within the hour we had authorization for repairs. A tow into Albuquerque to a speciality transmission shop confirmed the worst. The warranty covered 100% of the replacement cost - fantastic. This was a confirmed hard part failure in the transmission/nothing anyone could have predicted. Mark and everyone at Gerald Auto were super helpful in a very stressful situation. Will buy from them again if the need arises.

Jeremy was a real life red carpet service he worked with my brother with his income & we walked out with K5 . Thank You For Everything Highly Recommended

I didn't think I would get a car the day I walked in here. My credit is so so and they worked with me and I walked out with a SUV exactly what I wanted! And my sales person Ray was very friendly and honest from the start. I will def be back again