Customer reviews at Gerald Auto Sales in Joliet, IL

I had an absolutely wonderful experience at Gerald Auto. From the moment I arrived, everyone treated me like family. The staff was friendly, honest, and genuinely cared about helping me find the right car. The whole process was smooth, stress-free, and actually enjoyable. I truly felt valued as a customer, and I appreciate the extra time and attention they gave me. If you’re looking for a great car and want to work with people who really look out for you, this is the place to go. Highly recommend! Rita McMullen

Had to buy a car in a pinch and these guys were great! Mark was very helpful and I was surprised on how quickly everything went. It my be a used car lot but none of the old used car salesman clichés apply to these guys! Straight up great experience and a good deal. Thanks guys!

Love this place nice friendly as hell will try there best to take care of anything I have had nothing but good luck with them and there man that changes oil 100 stars from me gets me in out makes it the easy for me so big shoutout to him thank you oil man !!!!thanks mark for keeping on calling me to buy car was one of the best decision I made !!!

Good people to deal with, car price was fair market value, low milage car ( 45 K miles ). 3 weeks after purchase we were on vacation in Southern New Mexico when the transmission completely failed. Thankfully they include a 30 day power train warranty with the purchase. A quick call to our salesman Mark and within the hour we had authorization for repairs. A tow into Albuquerque to a speciality transmission shop confirmed the worst. The warranty covered 100% of the replacement cost - fantastic. This was a confirmed hard part failure in the transmission/nothing anyone could have predicted. Mark and everyone at Gerald Auto were super helpful in a very stressful situation. Will buy from them again if the need arises.

Jeremy was a real life red carpet service he worked with my brother with his income & we walked out with K5 . Thank You For Everything Highly Recommended

I didn't think I would get a car the day I walked in here. My credit is so so and they worked with me and I walked out with a SUV exactly what I wanted! And my sales person Ray was very friendly and honest from the start. I will def be back again

When you go to a dealership typically sales people will overwhelm you with hopes that's often fail when I say mark and the team there actually put in the work to try to get deals done they do just that they make you feel welcome and not exhausted of car sales my experience has been overwhelmingly grateful because it wasn't like they were trying to sell a car it was actually like they were trying to make friends a girl came into the store while I was there distraught because she really needed the car and guess what when she left she left with a car kudos to you guys may you guys have continued success because me and whoever is attached to me will always come to you guys to get a car that's my word thanks Mark and all the other guys you guys really worked as a team I really appreciate it you guys

Thanks to Ray I drove off the lot with the car I wanted. I told him what I had as downn payment he found the right finance for my budget.

I had a great experience! very quick and easy. had the salesman, Mark He was very nice and helped everything to go as easy as possible.

Mark helped us get a good price on our vehicle and didnt have us in the office all day long. Straight to the point! We were test driving within minutes of getting on the lot. Thanks Mark!